Overstrand Municipality encourages residents to receive their accounts via email by sending a request to enquiries@overstrand.gov.za. If you have more than one account, you do not have to send the same request again. You can simply add the other accounts to your original email request.

Accounts are payable at the latest by the 20th of each month. Please pay accounts timeously to avoid collection fees, interest, increased deposits and the termination and/or limitation of services. As convenient as electronic transfers may be, please take extra care when you enter the reference number or account name.

If you make one payment for different accounts, specify (via email) how much should go towards settling each of the accounts.

When paying an overdue account, please make sure that the municipality has been furnished with the correct information: 

  • the amount you will be paying now, 
  • the name of the account holder and 
  • the part of the account that is being settled.

Residents can settle their municipal accounts at the Overstrand Municipal offices, supermarkets, via the Pay@ and Easy Pay systems, electronic transfers (EFT) and other online banking options that are available. Always use your account number as reference when making payment.

If you have not received your account by the 10th, please contact a Client Services Officer at your nearest Rates Hall – Kleinmond (028 271 8400); Hermanus (028 313 8000); Stanford (028 341 8500) and Gansbaai (028 384 8300) – or direct any questions regarding municipal accounts to enquiries@overstrand.gov.za or visit your nearest municipal office to verify your account details.

Please note that Overstrand Municipality cannot be held responsible if the incorrect reference is used when making an EFT or third party payment.

The bank account for Overstrand’s account payments:

Bank: Nedbank

Account number:  1190136899
Type of account: Current Account
Universal Branch Code: 198765
Branch: Inland Garden Route (Please note that this is the correct reference for Overstrand

Pre-paid electricity:

Pre-paid electricity can be bought online. Visit the website home.ontec.co.za (or you can download the app from Google play store) or you can buy electricity directly from your bank.

Pre-paid electricity may also be purchased from various outlets such as convenience stores, supermarkets and other small vendors.

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