The Overstrand Traffic Department bears an unenviable public relations burden, and all too often the public will snatch their pens or iPads and berate people who are mostly only doing their jobs.

Last Friday I had to visit the Hermanus Traffic offices for a lost driver’s licence that had to be replaced and also renewed.

Even under the difficult Covid-19 conditions, including registering and having your temperature taken out in a cold open space (good idea, because the cold wind would dispatch any viruses straight off to Stanford) and the inevitable queues imposed by social distancing, the whole experience was quite a pleasant surprise.

The officials there were business-like, efficient and friendly. Thank you to our traffic cops; maybe we the public whinge too readily.

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